Shipping policy

Free tracked shipping worldwide. Shipping is included in every price — there are no separate shipping charges at checkout.

  • Every order ships from Japan by DHL, carefully packed. You receive a tracking number when the parcel leaves Japan.
  • Dispatch: most orders leave Japan within 5 business days. Delivery: 3 to 7 business days once dispatched. In total, 8 to 12 business days from order to arrival. Customs can add time. Occasionally a piece takes longer than expected to reach us before it can travel on, and dispatch runs later than five business days. When that happens we write to you with a new date rather than leave you waiting.
  • We ship to most of Europe, North America, Asia, the Middle East and Oceania. We do not currently ship to South America or Africa.
  • Import duties and taxes are set by the destination country and are the buyer's responsibility. We declare every parcel accurately.

Full details: Shipping & Delivery.