Shipping policy
Free tracked shipping worldwide. Shipping is included in every price — there are no separate shipping charges at checkout.
- Every order ships from Japan by DHL, carefully packed. You receive a tracking number when the parcel leaves Japan.
- Dispatch: most orders leave Japan within 5 business days. Delivery: 3 to 7 business days once dispatched. In total, 8 to 12 business days from order to arrival. Customs can add time. Occasionally a piece takes longer than expected to reach us before it can travel on, and dispatch runs later than five business days. When that happens we write to you with a new date rather than leave you waiting.
- We ship to most of Europe, North America, Asia, the Middle East and Oceania. We do not currently ship to South America or Africa.
- Import duties and taxes are set by the destination country and are the buyer's responsibility. We declare every parcel accurately.
Full details: Shipping & Delivery.